Saturday, August 7, 2010

Our Gutters Are Clogged And I Have Gutter Guards.

From Eavestrough
Service Call: A customer called and stated, "Our gutters are clogged."
"How do you know?" "No water is coming out of two downspouts."

We arrived and the homeowner identified the two gutters that were clogged and one where water was coming over the gutter.

Even though there were trees close by, none could be a possible threat to the Waterloov System and once up the ladder a quick visual inspection confirmed that initial assessment. The quick visual inspection showed that the customer had a new roof--only a few years old--and gutter covers that were manufactured approximately twenty years ago mixed in with gutter covers manufactured fifteen years ago--something no experienced installer would do.

The gutter covers were also not attached correctly to the gutter. It was obvious that the roofing contractor not familiar with the Waterloov System removed the gutter covers to install the new roof and then reinstalled the Waterloov covers but not quite right.

Fortunately the Waterloov Gutter Covers were not nailed into the roof--as some roofers do--and could be easily removed from the gutter. Inside there was an accumulation of debris about two inches deep along about six feet leading to the downspout. Under all the debris at the downspout were pieces of rotted wood covering the opening in the downspout. The wood was from part of the old rotted roof that was replaced.

The other clogged gutter was likewise clogged with remnants of tar paper at the downspout from the reroof job. The place where the gutter overflowed was from an upper gutter discharging on the roof and overwhelming a section of the Waterloov gutter guard. When the roofing contractor reinstalled the Waterloov system, he neglected to install a diverter system to spread out the water.

Once again, the blemish free track record of Waterloov is untarnished.
"When debris meets it's Waterloov, the war of clogged gutters is Over!"

Tomorrow, we'll be visiting a customer who claims that all of her gutters are clogged and that water is leaking in near a newly installed bay window. She claims that no new roofing has been installed.

Will this home be an exception to the rule and have clogged gutters?

2 comments:

  1. Thank you for posting this! I found it very insightful. I was just just curious if you knew someone that can do eavestrough in Edmonton? Any insights would be great

    ReplyDelete
  2. that link you sent is this your business or a local business in your area?

    ReplyDelete